To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
Testimonials
Mike H.
absolutly the only place place I take my vehicle, for over seven years now. I recomend them to all of my friends and family, and they have all been going here now too. I work on my own vehicle as much as I can, ( tune-ups, oil changes, new battery) but when a job needs more attention then I can handle, Bob and Tom take great care of what it is you'd like done. Tom has the BEST knowledge on vehicles, then I could ever imagine. The most honest shop, I've ever been to, and I will not go any where else at all.
